Terms and Conditions timu99 – Platform Usage Rules

To register and use timu99 services, you must meet the following eligibility requirements without exception:

• Age at least 18 years of age on the date of registration.
• Be located in a region or country where participation in online gaming activities is permitted under local laws.
• Never been designated as a person previously banned from using the timu99 platform.
• Registering with personal information that is accurate, complete, and up to date — including full name, phone number, date of birth, and active email address.

Timu99 reserves the right to reject any registration application without providing a reason. All information provided during registration is subject to identity verification (KYC) before the account is fully activated for withdrawal purposes.

Each individual is only permitted to hold one (1) active account only at timu99. Duplicate accounts detected will be temporarily suspended for investigation, and if confirmed, all related accounts will be terminated and balances frozen.

You are fully responsible for all activities that occur in your account. timu99 strongly recommends the following steps to protect your account:

• Use a strong, unique password that is not used for any other service.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after each session, especially when using a shared device.
• Enable two-factor authentication (2FA) if available in your account settings.

KYC (Know Your Customer) Process

Timu99 implements a transparent and efficient KYC process. Documents that may be required during verification include:

• National Identity Card (MyKad) — front and back in clear condition.
• Proof of Address — utility bill or bank statement showing your current name and address (not more than 3 months old).
• Proof of Payment Method — screenshot or photo of the bank card or e-wallet used for deposits.

KYC verification is typically completed within 15 to 30 minutes on business days. Failure to submit the requested documents within the specified timeframe may result in a temporary account suspension.

All financial transactions at timu99 are processed through a secure payment system encrypted with 256-bit SSL technology. The following deposit and withdrawal terms must be observed:

Deposit

• The minimum deposit is RM 10 for all payment methods.
• All deposits are processed immediately or within 5 minutes depending on the chosen method.
• Accepted deposit methods include FPX (all major Malaysian banks), Touch 'n Go eWallet, GrabPay, Boost, and USDT.
• Deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted.

Withdrawal

• Minimum withdrawal is RM 30 each transaction.
• Withdrawal requests are processed within 15 to 60 minutes for e-wallet methods, and 1 to 3 hours for bank transfers.
• Your first withdrawal requires a completed KYC verification before it can be processed.
• Withdrawal funds will be returned to the same payment method used for the deposit.
• Timu99 reserves the right to request additional verification for withdrawal requests exceeding RM 5,000 each transaction.

Timu99 offers a variety of bonuses and promotions to registered members. All offers are subject to specific terms stated on their respective promotions pages. General conditions applicable to all bonuses are as follows:

• Each bonus may only be claimed one time only unless otherwise stated in the relevant promotion terms.
• The welcome bonus is only available to newly registered members making their first deposit. Existing account holders are not eligible to claim this bonus again.
• Terms rollover (turnover) must be met before any bonus-related funds can be withdrawn. Rollover multipliers vary by bonus type — please check the respective promotions page.
• Bonuses cannot be transferred, sold, or given to another player under any circumstances.
• Timu99 reserves the right to cancel or modify any promotion at any time without prior notice.
• Using multiple accounts to claim the same bonus is strictly prohibited and will result in the termination of all accounts involved.

VIP & Loyalty Program

The timu99 VIP Program rewards you based on your gaming activity. All members are automatically upgraded based on their cumulative wagering amount. VIP benefits include higher withdrawal limits, faster processing times, exclusive bonuses, and priority customer service.

All games offered at timu99 are conducted fairly using a Random Number Generator (RNG) system verified by an independent auditing body. Players are expected to observe the following game rules and fair play standards:

• The use of any third-party software, bots, or automated tools to play or interact with the timu99 platform is strictly prohibited.
• Sharing confidential information about an ongoing live dealer game with other players in the same room is strictly prohibited.
• Threatening, harassing, or disrespectful behaviour towards the dealer, other players, or timu99 staff is strictly prohibited.
• Any game result confirmed by the system is final and are not disputable on grounds of internet disruption or device issues on the player's end.
• In the event of a technical disruption during gameplay, timu99 will use system records to determine a fair outcome. The timu99 technical team's decision is final in such matters.

Sports Betting

For the Sports Betting section, players are advised to read the sport-specific betting rules available on the Sports. Cancelled or postponed events will be handled in accordance with the standard rules set by the odds provider. Confirmed bets cannot be cancelled by the player.

Timu99 takes player privacy very seriously. All personal data collected during the registration process and platform usage is stored securely using industry-standard encryption and is used solely for the purposes stated in our Privacy Policy ours.

• Your personal data will not be sold to any third party for marketing purposes.
• Your information may be shared with relevant authorities if required by law or court order.
• You have the right to request a copy of the personal data we hold, or to request correction of any inaccurate data.
• To delete your account and personal data, please contact the timu99 support team via live chat.

For complete information on how we collect, store, and use your personal data, please refer to our timu99 Privacy Policy which forms part of this agreement.

Timu99 reserves the right to suspend or terminate any account under the following circumstances:

• False or unverifiable registration details.
• Duplicate accounts or use of another person's identity.
• Attempted fraud, money laundering, or any other illegal activity.
• Use of unauthorized bot software or automated tools.
• Behavior that disrupts or threatens other players or timu99 staff.
• Violation of any rules stated in this Terms & Conditions document.

Players may also request to close their own account at any time by contacting customer support. If a valid cash balance exists in the account, it will be processed for withdrawal once all verifications are complete.

Timu99 is committed to promoting a healthy and responsible gaming culture. We provide a range of self-protection tools that can be activated directly within your account:

• Deposit Limit — Set daily, weekly, or monthly deposit limits to control your spending.
• Play Time Limit — Limit the amount of time you spend on the platform each day.
• Cooling-Off Period — Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion — Apply for a temporary (1–6 months) or permanent self-exclusion from the timu99 platform.

If you or someone you know needs help with a gambling problem, please contact the problem gambling helpline available in Malaysia. timu99 also provides links to professional support resources on the Responsible Gaming.

Timu99 shall not be held liable for any loss or damage arising from:

• Internet service disruptions or technical issues on the player's end.
• Transaction delays or failures caused by the bank or third-party payment provider.
• Unauthorized use of your account resulting from your own negligence in safeguarding your login credentials.
• Changes in laws or regulations affecting your ability to use the timu99 platform in your region.

Timu99's total liability to any player under any circumstances is limited to the net deposit amount made by that player within the 30 days prior to the claim arising.

These Terms and Conditions constitute the entire agreement between you and timu99 regarding the use of the platform. Should any provision of this document be found invalid or unenforceable, all remaining provisions shall continue in full force and effect.

• This document is subject to the legal jurisdiction of the region where timu99 is registered and licensed.
• Any dispute that cannot be resolved through negotiation will be referred to binding arbitration in accordance with the rules set by timu99's licensing authority.
• The Bahasa Melayu and English versions of this document carry equal authority. In the event of any discrepancy in interpretation, the English version shall prevail.
• Timu99 reserves the right to amend, update, or replace this document at any time. Notice of changes will be displayed on this page at least 7 days before taking effect, except in circumstances that require immediate changes.